The importance of knowledge is a key to organizational success. Especially when it comes to continuously learning and not repeating the same mistakes over and over again. Why then are so few organizations effective at reusing knowledge?
A mindset at many organizations is “if we capture the knowledge, it will be reused”, which then of course creates focus on capturing – and the result is often that “we end up with a bunch of different knowledge records that no one uses”. The result is evident in many organizations, it is not enough to mainly focus on capturing knowledge. Presented in the white paper are a knowledge life cycle seen from the individual’s perspective. It provides understanding about the phases that the knowledge travels through and enables a balanced focus, which can in turn induce a steady flow.¨